Welcome to Metalonix Jewelry Design Company. By using our website and our services, you agree to be bound by these terms and conditions. Please read them carefully. We have written these terms in simple terms so that everyone can easily understand them.
If you do not agree to any part of these terms, please do not use our services.
1. About Our Company
Metalonix Jewelry Design Company provides professional jewelry design services. We create digital jewelry designs and images that help brands clearly display their products.
Our office is located as follows:
Shop No. 203, Neelkanth Darshan Building,
Singanpore Char Rasta, Ishwar Nagar Society,
Katargam, Surat, Gujarat 395004, India
You can contact us at:
Email: metalonyxdesigning@gmail.com
Phone: +91 9898205178
2. Our Services
We provide the following services:
Jewelry CAD Design
Jewelry Rendering
Custom Hip Hop Jewelry Design
We do not sell physical products. We only provide digital design services.
We create designs based on the details you share with us. You must provide clear instructions, images or references so that we can understand your requirements.
3. Use of our website
You may use our website only for lawful purposes. You agree to:
Not to use our website for any illegal activity
Attempt to damage our website or system
Copy or misuse our content without permission
We reserve the right to terminate access if we find any misuse.
4. Order and Project Process
When you place an order with us, you agree to follow our process.
You share your design idea, image or reference
We review your request and confirm the details
We start the project after agreement
You must provide correct and complete information. If your details are unclear, it may delay your project.
5. Payment Terms
We accept payment through:
UPI
Bank Transfer
PayPal
We may ask for full or partial advance payment before starting the work.
In some cases, we may start the work without advance based on mutual agreement.
You must complete all payments on time. If payment is late, we may close or postpone the project.
6. Refund Policy
We offer partial refunds in certain cases.
If work has already started, we will charge for the work completed
If the project is almost complete, a refund may not be possible
We do not provide full refunds after design work has begun
We review each case and make a reasonable decision.
7. Delivery and Timeline
We deliver your project within the agreed time.
Delivery time depends on:
Design complexity
Number of revisions
Client response time
If you delay in responding or make changes, the delivery time may increase.
We always try to complete the work as quickly as possible without reducing quality.
8. Amendment Policy
We provide amendments based on the project agreement.
You can request changes after we share the design
You must clearly explain what changes you want
Additional revisions may incur additional charges
Our aim is to give you the best possible result, so we work with you until you are satisfied within the agreed scope.
9. Ownership and Rights
After full payment, you receive full rights to your design.
You can:
Use the design for your business
Sell products based on the design
Use it for marketing and promotion
Prior to full payment, all designs remain the property of Metalonix.
We may use your design for our portfolio unless you request otherwise.
10. Customer Responsibilities
You agree to:
Provide original ideas or licensed references
Avoid sharing copied or illegal designs
Provide clear instructions and timely feedback
If you provide copied content, you take full responsibility for any legal issues.
11. Prohibited Uses
You must not use our services for:
Illegal or harmful designs
Copyright or trademark infringement
Any unethical or abusive purposes
We reserve the right to reject or cancel any project that does not adhere to our values.
12. Limitation of Liability
We always strive to provide high-quality work. However:
We are not responsible for commercial losses
We are not responsible for how you use the designs
We are not responsible for delays caused by external issues
You use our services at your own risk.
13. Third-Party Tools
We may use software or tools to create designs. These tools belong to their respective owners.
We do not control third-party tools. We are not responsible for their issues or limitations.
14. Communication
We communicate with you via:
Phone
You should check messages regularly and respond in a timely manner. Delayed responses may affect your project timeline.
15. Privacy
We respect your privacy
We keep your design details and personal information secure. We do not share your data with others without your permission, except as required by law.
16. Changes to Terms
We may update these Terms and Conditions at any time.
We will post updates on our website. You should check this page regularly.
By continuing to use our Services, you accept the updated Terms.
17. Cancellation Policy
You may cancel your project before work begins.
If work has already begun:
We may charge for work completed
Refunds will be partial or unavailable
We handle cancellations appropriately based on the project stage.
18. Global Customers
We provide services to customers in India and other countries.
These Terms and Conditions apply to all users, regardless of where you are located.
19. Jurisdiction
These Terms are governed by the laws of India.
If any dispute arises, it will be handled under Indian law.
20. Contact Us
If you have any questions about these terms and conditions, you can contact us at:
Metalonyx Jewellery Design Company
Email: metalonyxdesigning@gmail.com
Phone: +91 9898205178
Final Note
Our aim is to provide simple, clear and honest services. We believe in building long-term relationships with our customers.
By using our services, you agree to these terms and to deal with us fairly and respectfully.
Thank you for choosing Metalonyx Jewellery Design Company.
